Refund policy
RETURN POLICY
We want you to love your purchase. If you’re not satisfied, you can request a refund or exchange within 60 days of receiving your order.
Conditions:
- Return within 30 days of delivery.
- Items must be unworn, unwashed, with original tags.
- Clearance/Final Sale items (including orders paid fully with store credit or coupons) are non-returnable, unless defective.
To start, email: hi@darkwildwest.com.
RETURNS & EXCHANGES
- Options: store credit, different product, or refund to original payment method.
- Original shipping fees are non-refundable.
- Return shipping label not provided.
Steps:
- Include your packing slip/order confirmation and desired exchange details.
- Ship to the address we provide via email.
- Once received, we’ll send your replacement or issue a refund/store credit.
REFUNDS
- Tracking number required for all returns.
- Processed within 5–7 business days after receipt.
- Shipping, import duties, and taxes are non-refundable.
- Store credits cannot be redeemed for cash.